The Three Types of AI: A Playbook for Precision

AI is everywhere—but not all AI is created equal. To lead with impact, business and technology leaders must understand the distinct forms of AI and deploy each with strategic intent.

This resource introduces a practical framework for navigating the AI landscape:

• AI Decisioning is structured, predictive, and proven. It powers enterprise-grade decisions with data-driven precision—think credit scoring, risk assessment, and next-best-action recommendations. It’s explainable, auditable, and built for trust.
• AI Productivity Tools are generative, assistive, and accelerative. They help teams move faster—summarizing documents, drafting content, and automating routine tasks. But speed alone isn’t strategy. These tools are ubiquitous and increasingly commoditized.
• AI Transformation is agentic, strategic, and redesigning. It reimagines how business should run—from legacy systems to customer engagement. Powered by design-time intelligence, it unlocks new workflows, processes, and possibilities.

Pega’s approach to agentic AI builds on decades of experience in decisioning and workflow automation. With solutions like Pega Blueprint™, leaders can accelerate transformation timelines from years to months—designing smarter systems, faster.This isn’t theory. It’s a playbook for action.