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Customer Engagement Summit Online

No travel. All learning. Stream our two-hour virtual event to learn how leading brands are partnering with Pega to drive breakthrough results with AI and intelligent automation. Get in, get what you need, and get on with your business.

1 April, 2020

Virtual Event

"Pega offers frictionless experiences and drives personalisation, two things that our consumers absolutely demand."

Replay Videos


The Platform for Your Platforms

In his keynote, Pega CTO, Don Schuerman, inspires with a bold new vision of how organizations can connect customer experiences to intelligent automation that cuts across the enterprise – and beyond.


Up, Up and Away: Unlocking the Power of Pega Infinityᵀᴹ

Adam Field and Jo Allen deliver insights into how AI enhances customer engagement. They also demonstrate how digital process automation and Pega Infinity’s new streamlined architecture can empower you to build and deploy dream apps.

Ask the Expert

'Ask the Expert' Fireside Chat

What holds organizations back from achieving breakthrough results? If this question is top of mind for you, then listen to Jo Richardson interview Jo Allen as she gives her expert opinions and insights.

Customer Engagement Online

Watch the full replay with all sessions from the virtual event

Upcoming Events

Customer Spotlight Webinar Series

The Evolution of Banking: Winning in a Digital World

6th May – 2:00pm UK BST

Hear from one of our leading continental European banking clients, Swedbank, on how they are transforming from the inside-out to be a digital bank that still has a physical presence.


PegaWorld iNspire

2nd June 2020 - 9:00 – 11:30am EDT

We’ve reinvented our flagship conference as an interactive virtual event. Same valuable insights. Same industry-leading brands. New, shorter format.

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