Customer Engagement Summit 2017: Edinburgh


Customer Engagement
Roadshow 2017

Customer Engagement Summit: Insights, Action, Change

What do some of the world’s most admired brands have in common? They’re all ‘Future Empowered’ – leveraging technology to, drive customer engagement with artificial intelligence, maximize efficiencies through automation; and be an agile enterprise that can respond rapidly to market conditions.


Join us on October 31st at the Waldorf Hotel, Edinburgh to discover the technology behind a “Future Empowered” organization and hear from brands who are using disruptive technologies to drive customer engagement and operational efficiencies.

Register now to:

  • Hear from industry experts on the hottest trends around artificial intelligence and robotics and how you manage complex business processes with elegance and control, unleashing the full potential of your workforce.
  • Learn how to connect your sales, service and marketing to build an agile enterprise that can enable you to rapidly respond to market changes.


Watch highlights from the Customer Engagement Summit in London for a sneak peak of what to expect in Edinburgh. | 2:41


Register Now

Tuesday, 31st October, 2017

1:30pm – 5:30pm

Waldorf Astoria Edinburgh - The Caledonian

Princes Street, Edinburgh EH1 2AB

Agenda Overview

Registrations & Networking

2:00pm – 5:30pm
Customer Engagement Summit Presentations

Awards Ceremony & Networking


Kieran Tarrant

Kieran Tarrant

Managing Director – Pegasystems UK & Ireland