Skip to main content

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice

Presentation

PegaWorld iNspire 2023: Capgemini Delivers Largest Digital Transformation of Its Kind for the Swedish Public Sector (Presentation)

Download Now

In late 2018, the Swedish government mandated a reorganization of the Swedish Public Employment Service. The goal was to reduce caseworker headcount by 33% (approx. 3,500 employees) and reduce the number of local offices by 132 (leaving 106) by the end of 2020. Find out how this accelerated the AF transformation journey, the largest digital transformation program of its kind in the Swedish public sector. A key milestone of this implementation was to deliver end-to-end digital self-service access to Swedish citizens.


Tags

Related Resources

AI in Innovation

Unleash the power of AI innovation

Learn about enterprise AI and how it'll drive the future of business outcomes.

Why Pega

Why Pega?

Uniquely powerful software isn’t the only thing that sets us apart.

Share this page Share via x Share via LinkedIn Copying...