Skip to main content

PegaWorld iNspire
June 9-11, 2024 | Las Vegas

We'd prefer it if you saw us at our best. is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
PegaWorld iNspire 2024 agenda image

PegaWorld iNspire agenda

Discover the sessions designed to help you Build for Change®.

Download the agenda
Session image


The AI Innovation Imperative

June 10, 2024, 9:00AM - 9:30AM PDT • Grand Garden Arena

Generative AI is triggering a revolution in efficiency. It promises an “easy button” to access knowledge, automate tasks, and accelerate development at lightning speed. Last year at PegaWorld, Alan Trefler set a...

Session image


Caring for More than our Veterans: Modernizing the VA Family Member Program

June 10, 2024, 9:30AM - 10:00AM PDT • Grand Garden Arena

The Office of Integrated Veteran Care (IVC) Veteran Family Member Program (VFMP) provides benefits to veterans, spouses, children, and caregivers of a veteran through five lesser known but federally mandated programs within...

Session image


Dialing up the innovation: T-Mobile’s journey to customer centricity

June 10, 2024, 10:00AM - 10:30AM PDT • Grand Garden Arena

Join us for a deep dive into T-Mobile's unwavering commitment to customer centricity. Discover the blueprint of a customer service overhaul that led to amplified efficiency, efficacy, and customer satisfaction. See how...

Session image


The Age of Transformation is here. Are you there?

June 10, 2024, 10:30AM - 11:00AM PDT • Grand Garden Arena

AI revolutionizes  every aspect of your decisioning and workflow apps, catapulting enterprises ahead of the competitionby automating processes and analytics, slashing development times, accelerating decision-making, and foster...

Session image


Blueprint for Success: Deutsche Telekom’s Innovation Journey

June 11, 2024, 9:00AM - 9:15AM PDT • Grand Garden Arena

Deutsche Telekom is on a mission – update all existing HR processes and transform them with efficiency and intelligence. Come hear Daniel Wenzel, SVP of Design Authorities, explain how Blueprint is allowing...

Session image


Left Brain. Right Brain. Customer Brain.

June 11, 2024, 9:15AM - 9:45AM PDT • Grand Garden Arena

What do you get when you join Left Brain analytics and Right Brain creative?  NAB’s Customer Brain – relationship-led, personal experiences that are relevant for the moment, in any channel –...

Session image


The Future of Real-time Optimization

June 11, 2024, 10:00AM - 10:45AM PDT • Grand Garden Arena

You’ve made AI your partner. You’re living the innovation dream. So, what comes next? Join Don Schuerman as he explores the future of real-time optimization using AI and what it means as...

Session image


Pega Infinity '24: Unlock the Power of Next-gen Business Transformation to Revolutionize Enterprise Excellence

June 9, 2024, 9:00AM - 12:30PM PDT • Chairman's Ballroom 366

This course demonstrates the power of Gen AI in workflow creation, data model, persona suggestion, and reuse library. Chat with your data insights, authoring usability improvements, new language support, and mapping external...

Share this page Share via x Share via LinkedIn Copying...