PegaWorld 2017: Hands-On Training

PEGAWORLD 2017 | JUNE 4 – 7

PegaWorld 2017

PegaWorld Hands-On Training

Our hands-on training courses are designed for your success. Whether you are new to Pega or an advanced user, training at PegaWorld17 offers something for everyone. A robust agenda of seven hands-on training courses led by Pega certified instructors, will provide you with the knowledge and skills needed to tackle your most challenging projects. Put your knowledge to work and become a Pegasystems Certified Professional while at PegaWorld. Learn more about on-site certifications.

Hands-on training courses are offered on Sunday, June 4, 2017 to PegaWorld attendees for a nominal fee of $200 per course. Pre-registration is required.

 

Pega 7 Platform Overview

This hands-on course provides an introduction to the Pega 7 Platform. You will interact with a basic application to fully realize the benefits of Pega's Build For Change® technology. Learn about the benefits and features that make it possible for business users and developers to work together to design and build enterprise applications capable of achieving digital transformation initiatives.

Automating Your Customer Journey with Pega KYC & Pega CLM

Through both lecture and hands-on exercises, explore the applications that help automate the customer journey. Learn how Pega’s Know Your Customer (KYC) application helps to globally manage compliance and how Pega’s Client Lifecycle Management (CLM) application helps to expedite the onboarding process.

System Administration: Securing & Maximizing Your Environment

Are you responsible for maintaining the health and security of systems installed in your organization? In this course, learn how to leverage Pega’s system administration and performance analysis tools to proactively manage and tune Pega applications.

Using Agile Methodology to Empower Business Users

This interactive course combines lecture, discussion, group activities, and product demonstrations to provide a clear understanding of what it means to be an empowered business owner. Learn how critical delivery components Scrum, Continuous-DCO, and Pega’s Project Management Framework, quickly deliver predictable results and prove business value over more traditional waterfall projects.

Pega 7 Platform Overview

This hands-on course provides an introduction to the Pega 7 Platform. You will interact with a basic application to fully realize the benefits of Pega's Build For Change® technology. Learn about the benefits and features that make it possible for business users and developers to work together to design and build enterprise applications capable of achieving digital transformation initiatives.

Making Adaptive, Real-time Decisions with Pega Customer Decision Hub

Learn how using CRM technology to capture the context of each customer interaction enables real-time decisioning across marketing, sales and service. Gain experience combining data-driven analytics to intelligently suggest likely customer behaviors with real-time decisioning that recommends the Next-Best-Action.

Pega Customer Service Overview

Pega Customer Service gathers data and anticipates customer needs, creating a consistent and personalized experience for each customer. In this hands-on course, explore the application’s omni-channel capabilities and learn how to best leverage the enhancements Pega has made in mobile, social, chat, and co-browse functionality.

Pega Workforce Intelligence and Pega Robotic Automation Overview

Explore the powerful capabilities of Pega Workforce Intelligence and Pega Robotic Automation. Through hands-on exercises and lecture, learn how you can use these applications to make data-informed decisions and optimize high volume tasks.


PegaWorld brings together business and technical visionaries from the world's leading companies.  Register now