PEGAWORLD 2018 | du 3 au 6 juin

Programme PegaWorld 2017

Axé sur différents secteurs, une vaste gamme de produits et un large éventail de sujets d’actualité, PegaWORLD s’adresse à tous. Consultez les sessions de 2017 ci-dessous, et n’oubliez pas de vous inscrire !


Tokio Marine HCC
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Tokio Marine HCC is transforming their organization using Pega's applications to wrap and enhance existing legacy systems...
Customer Case Study
UNUM
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This session will highlight how UNUM, a Fortune 500 company, and the top disability insurer in the US and UK, has refocused...
Customer Case Study
PegaWorld 2018 Logo
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Hear how Blue Cross Blue Shield of Arizona (BCBSAZ) used Pega Marketing to realize its vision of personalized, omni-channel...
Customer Case Study
PegaWorld 2018 Logo
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Ultragenyx’s mission is to develop new therapies for patients with severe or life threatening diseases. The rare and ultra-...
Customer Case Study
Philips Healthcare
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Philips has been creating a healthcare platform using Pega. Leading to large re-usability and the ability to improve time-to...
Customer Case Study
ACSO
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ACSO is a nonprofit organization focused on supporting clients in, or at risk of, falling into the criminal justice system...
Customer Case Study
New South Wales: Justice
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New South Wales (NSW) Department of Justice replaced its domestic violence management solution to meet agility and...
Customer Case Study
Swedbank
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Swedbank's mission as a full-service bank is to meet customer needs and expectations -- online or off, all while aiming to...
Customer Case Study
Rolls-Royce
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Rolls-Royce Marine focus heavily on preventative maintenance - but equipment does occasionally fail. With 62 billion...
Customer Case Study
Banco Santander
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Banco Santander Brasil eliminated manual work, broke down internal silos, and increased customer satisfaction -- with rapid...
Customer Case Study
Toyota
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From its inception, Toyota Motor Corporation has been driving legendary quality and just-in-time or lean manufacturing,...
Customer Case Study
Banco Santander
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The Santander Way is clear: keep it simple, personal, and fair -- always. Santander's key ingredient to delivering on these...
Customer Case Study
Cisco
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We are continuing the evolution at Cisco to deliver world class customer service. We started with Digital Agents to automate...
Customer Case Study
PegaWorld 2018 Logo
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Intel procurement spans 100 countries, 20,000 suppliers, delivering 24x7 global materials support to factories manufacturing...
Customer Case Study
Liberty Global
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Liberty Global (LGI) is delivering a successful digital transformation in a turbulent market with a rapidly changing...
Customer Case Study
Frontier Communications
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Setting the vision and strategy for transformation is one thing – but what’s the first step and where do you go from there?...
Customer Case Study
OCBC Bank
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OCBC is obsessed with elevating the customer experience. The Bank's Pega applications, built with a strong UX foundation,...
Customer Case Study
Transport for NSW
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An important citizen-facing portal, Transport for New South Wales (TfNSW) Deployed Pega to more than 5,000 schools across...
Customer Case Study
Rabobank
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Rabobank is on mission: to consolidate systems across four lines of business and two countries through a single, unified CRM...
Customer Case Study
Fifth Third Bank
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Fifth Third Bank has a vision: redefine the future of marketing - now - in order to effectively meet ever-evolving customer...
Customer Case Study
Macquarie
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To realize the customer benefits of Macquarie’s investments in real-time banking and mobile banking services, the Bank...
Customer Case Study
Nissha
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Established in Kyoto in 1929 to create high-quality art prints, NISSHA has grown and evolved with the advancement of...
Customer Case Study
Vodafone Global
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Vodafone Global has a mission to drive revenue, increase loyalty, relevance and deliver its brand promise by enabling its...
Customer Case Study
Foxtel
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In just 7 weeks Foxtel has revolutionized their retention organization enabling four call centres to increase retention...
Customer Case Study
Telecom Italia logo
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Telecom Italia is the largest operator in Italy with 50k employees, 23B in revenue, and 105M subscriptions. They launched a...
Customer Case Study
Great American Insurance Group
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Great American Insurance Group is transforming their service capabilities for policyholders and partners with Pega’s...
Customer Case Study
Vodafone Global
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Vodafone IT was facing increasing pressure to deliver new solution capabilities faster as competition increased. Unable to...
Customer Case Study
Dell
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Dell EMC has embarked on a transformation of their industry-leading customer service organization, and at the heart of that...
Customer Case Study
Express Scripts
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Join us as the second largest specialty pharmacy shares their transformation journey to reduce the turn around time for...
Customer How To
Scopus
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Scopus, part of Bradesco Financial Organization, started to study to the Pega Platform in late 2015 as a key, long-term...
Customer How To
ING
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ING had a major challenge to comply with the ever-changing Know Your Customer regulations across multiple lines of business...
Customer How To
PayPal
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PayPal chose Pega as the strategic platform to build next-generation customer service applications to deliver world-class...
Customer How To
DLL Financial Decisions
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Organizations are still slow to adopt Agile/Scrum practices even though these methods drive significantly better outcomes...
Customer How To
Aflac
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Technology is rapidly revolutionizing our world - and consumer expectations changing even faster. Keith Farley shares Aflac’...
Spark Talk
PegaWorld 2018 Logo
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Hear from Anthem and Zimmer Biomet as they talk mergers and acquisitions and how Pega helped them create a future-proof...
Spark Talk
Raytheon
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Digital Transformation can be realized in corporations today through a mature business capability framework as well as...
Spark Talk
Nissan
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Consumer demand and unconventional competition is driving the leading global automotive brands to think differently about...
Spark Talk
PegaWorld 2018 Logo
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As the AI hype wanes, the plateau of productivity is there for the taking. Join us for a panel discussion of Pega customers...
Spark Talk
PegaWorld 2018 Logo
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Please join us for an engaging panel discussion with Philips Healthcare and Siemens as they present their Center of...
Spark Talk
PegaWorld 2018 Logo
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In increasing numbers, women are breaking new ground and old rules in their quest to inspire more female leaders in...
Spark Talk
Pega
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Considering how quickly technological advances and communication preferences can change, how will this impact the world of...
Spark Talk
Pega
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With some estimates claiming that 80% of businesses are planning to deploy chatbots by 2020, its easy to think that chatbots...
Spark Talk
PegaWorld 2018 Logo
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In this panel, we will explore what it takes to actually have your organization become cloud ready irrespective to what type...
Spark Talk
Pega
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AI-driven engagement is separating great companies from EVERYONE else - differentiating the "haves" and the "have nots"...
Spark Talk
Pega
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Every single marketer and customer service leader alike proclaims that their goal is to be relevant, real-time, omni-channel...
Spark Talk
Pega
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RPA is great at driving value but as a stand alone solution, it will not deliver transformation for the enterprise. Join us...
Spark Talk
Pega
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Your sellers are in the field talking with clients and prospects everyday but your sales applications aren’t connected to...
Product Spotlight
Pega
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If you’re ready to be amazed… Take a peek at what’s new and what’s coming in Pega UX, UI and BI. Pega’s Product Management...
Product Spotlight
Pega
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Join us for a preview into exciting new innovations Pega is cooking up for using AI in a responsible way for real and...
Product Spotlight
Pega
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Insanely successful organizations deserve insanely open platforms ans applications. Tap into the power of Pega's thriving...
Product Spotlight
Pega
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App Dev for anyone and everyone. Innovate fast, leap frog the competition, and become a market leader. Build, deliver and...
Product Spotlight
Pega
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DevOps is the new norm. But with so many industry tools and best practices out there, it’s hard to know what’s best for your...
Product Spotlight
Pega
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Today’s consumer does not tolerate irrelevant marketing, or awkward experiences – it’s not in their DNA. One ill-timed or...
Product Spotlight
Pega
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New to the Pega community? Looking to learn more about the powerful capabilities that deliver the results you’ve heard about...
Product Spotlight
Pega
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AI has long had a role in automation but there's so much more value beyond workforce optimization. AI can actually be...
Product Spotlight
Pega Academy Training Courses
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This interactive course combines lecture, discussion, group activities, and product demonstrations to provide a clear...
Training
Pega Academy Training Courses
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Learn how using CRM technology to capture the context of each customer interaction enables real-time decisioning across...
Training
Pega Academy Training Courses
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Pega Sales Automation optimizes the efficiency and effectiveness of sales organizations in every stage of the sales...
Training
Pega Academy Training Courses
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This hands-on course provides an introduction to the Pega Platform. You will interact with a basic application to fully...
Training
Pega Academy Training Courses
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Today’s consumers have unprecedented power and influence. To stay ahead, companies have to market to their consumers the...
Training
Pega Academy Training Courses
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Pega Customer Service gathers data and anticipates customer needs, creating a consistent and personalized experience for...
Training
Pega Academy Training Courses
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Explore the powerful capabilities of Pega Workforce Intelligence and Pega Robotic Automation. Through hands-on exercises and...
Training
Pega Academy Training Courses
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Are you responsible for maintaining the health and security of systems installed in your organization? In this course, learn...
Training