Session: Pega-Led
Smarter Service at Scale: Integrating Pega Customer Service with AWS Connect
Date and Location
TBD
Speaker(s)
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Paul ConlinDirector Customer Service GTM and StrategyPega
Delivering exceptional service at scale starts with seamless integration. Learn how combining Pega Customer Service™ with AWS Connect creates a unified, cloud-native platform that simplifies complexity, boosts agent productivity, and elevates customer experiences. Discover best practices and architectures that enable organizations to scale without sacrificing quality.