Session: Partner-Led
All Eyes on Ops: Edward Jones Creates Harmony with Pega Process Fabric
Date and Location
TBD
Speaker(s)
-
Marta TlalkaDepartment Leader, Automation Platforms and CoEEdward Jones
-
Rodney KinzingerGeneral Partner, OperationsEdward Jones
-
Mark A. DobbieSenior ManagerEY
Operations shouldn’t feel like chaos. Edward Jones built a single pane of glass using Pega Process Fabric® to orchestrate work, allocate resources, and streamline reporting. Learn how experience-led design and a Universal Case Framework lowered automation barriers and delivered true operational harmony across the firm.