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PegaWorld iNspire
June 9-11, 2024 | Las Vegas

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Session: Client-Led

Elevance Health: Intelligent Automation for Claims Processing Optimization

Date and Location

June 9, 2024, 12:00AM - 12:00AM EDT


  • Jeffery Phillips
    Staff Vice President
    Elevance Health
  • Erik Vazquetelles
    Senior Director Information Technology
    Elevance Health
  • Karthick Rajasingh
    Elevance Health

The Intelligent Claims Platform (ICP) is an adaptable system that is transforming the way claims are handled. ICP is designed to streamline and automate the claims load process, making it more efficient, accurate, and responsive than ever before. Join this session to see how the project reduced the overall turnaround time of claims by up to 1.5 days and enables 24/7 claims processing capacity for handling future growth in claims volume. Fasten your seatbelts and discover how Elevance is ramping up to process claims on a real-time basis.

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