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PegaWorld iNspire
June 9-11, 2024 | Las Vegas

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Session: Keynote

Traveling light: simplifying the customer journey with a connected experience powered by Pega

Date and Location

June 11, 2024, 9:00AM - 9:30AM PDT
Grand Garden Arena


  • Francesca Devrient
    Global Senior Director, CS Product & AI is on a mission to make it easier for everyone to experience the world. Hear how it's leveraging Pega’s capabilities to meet evolving traveler needs while also maintaining high customer satisfaction levels. Delve into its strategy of orchestrating seamless customer interactions across multiple channels, embracing agility, and delivering proactive solutions to customer problems. Discover how Pega supports's customer-centric approach, ensuring that thousands of agents around the globe can deliver unparalleled experiences for travelers worldwide. 

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