Session: Client-Led
Smarter Care, Happier Lives: Bupa's AI-Powered Health Transformation
Date and Location
TBD
Speaker(s)
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Liam WardDirector Capability ModernisationBupa
Health experiences should be simple, fast, and connected. Learn how Bupa Australia is transforming customer engagement, using Pega, to help people live longer, healthier, happier lives. With Pega's Smart Claims Engine and Product Composer System, Bupa is achieving streamlined processes and proving value at every stage of the health journey. Discover how AI innovation powers legacy modernization to deliver safer, smarter, and more personalized care.