Session: Panel
PegaWorld 2026 Vision & Roadmap for Customer Decision Hub
Date and Location
TBD
Speaker(s)
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Alyssa DanilowProduct Marketing ManagerPega
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Arjen van der BroekSenior Director, Product StrategyPega
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Shoel PerelmanVP Product, 1:1 Customer Engagement, Decisioning & AIPega
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Annette KerlinSenior Director, Solutions ConsultingPega
Visualize the full potential of your customer engagement program when you adopt a one-to-one, next-best-action approach. With Customer Engagement Blueprint and new agentic capabilities, teams can now rely on autonomous agents to proactively guide creation, surface insights, and accelerate execution toward one-to-one outcomes. Join this session to hear directly from Pega Product Strategy about the vision and roadmap for Customer Decision Hub in 2026.