Session: Client-Led
From Legacy to Limitless: Santander's AI-powered Journey to Best Banking
Date and Location
TBD
Speaker(s)
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Jesus VillanuevaHead of Decisioning and Engagement PlatformsSantander UK
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James CairnsDirector of Customer IntelligenceSantander UK
Santander UK is on a mission to become the best bank for UK customers through a groundbreaking MarTech transformation. One where AI-powered decisioning, a unique operating model, and empowered teams converge to deliver exceptional customer experiences. By aligning stakeholders around a radical shared vision, Santander UK has accelerated both innovation and delivery at scale. Join them to learn how dreams, teams, and delivery come together to create a winning formula.