Beyond RPA, BPA, and Low Code: Gartner’s BOAT Framework for Unified Enterprise Automation

Fragmented automation tools are slowing enterprises down – not accelerating them. As organizations juggle RPA, low-code apps, process tools, and emerging AI agents, the result is more complexity, not autonomy.

Join Gartner VP Analyst Saikat Ray and Pega’s Stephanie Hawkins as they introduce Gartner’s Business Orchestration and Automation Technologies (BOAT) framework – a unified approach designed to help enterprises orchestrate work end to end across people, systems, and AI. This session explains why BOAT represents the next evolution of enterprise automation, moving beyond task-level automation to true business orchestration.

You’ll learn how BOAT platforms such as Pega enable IT and business teams to consolidate automation investments, govern agentic AI, and scale autonomous operations with confidence. Walk away with a clear understanding of how leading organizations are using BOAT to accelerate time-to-value, increase process transparency, and deliver measurable business outcomes.