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future of work

THE FUTURE OF WORK SERIES

The way we work has drastically shifted

That’s why Pega surveyed thousands of leaders to bring you the Future of Work series – a collection of data and expert perspectives to help you better understand how to get ahead and keep going, no matter what comes your way.

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The Future of Work

New perspectives on disruption and transformation

COVID-19 shocked the systems, and companies that weren’t already undergoing a digital transformation got a wake-up call. Find out what we learned.

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The Future of IT

IT’s secret weapon to win the future

Soon, IT will look, feel, and function drastically different. This report covers the new skillsets – and mindsets – needed to get with the program.

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virtual IT event

Virtual event

Join our expert panelists to learn how to future-proof your IT function with the right technologies and skillsets

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future of it go magazine

GO! Magazine Issue 1

Stay on top of transformational tech, meet innovative leaders, find out what’s hot, and get a look into tomorrow in our first issue of GO! Magazine.

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future of operations

The Future of Operations

Navigating disruption will be no minor operation

How can operations leaders successfully navigate the rocky road ahead? This report uncovers what you need to adapt fast and overcome future challenges.

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virtual ops event

Virtual event

Tune in to learn what skills, talent, strategies, and technologies you will need to adapt quickly and get ahead of the curve

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future of operations go 2

GO! Magazine Issue 2

Check out how operations leaders will successfully navigate the uncharted waters ahead in our second issue of GO! Magazine.

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future of marketing

The Future of Marketing

7 trends changing the status quo

Marketing has always navigated change, but the constant pressure to innovate has us in overdrive. Our report reveals seven trends you need to know to prepare for the future.

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virtual marketing event

Virtual event

Watch this virtual event to learn how to future-proof your marketing function and get ahead of the curve with the right strategies, technologies, and skillsets.

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go magazine issue 3

GO! Magazine Issue 3

Read the latest articles on the future of technology in marketing and learn how your team can adapt to the change.

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The Future of Customer Service

How AI and automation will radically change service delivery

Think customer service has changed? More massive shifts are coming. See how 750 customer service leaders are planning on improving customer service.

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virtual customer service event

Virtual event

Self-service. Personalization. Automation. See what trends are shaping the future of customer service.

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When you get to this place where you successfully deliver a seamless end to end digital transformation, with high level automation, what becomes interesting is how to balance this automation. What will be the right balance? I think we’re all trying to figure it out.