June 2, 2019, 12:00PM - 3:30PM EDT
Conference Center, Room 350
Director, Customer Engagement & Analytics EnablementPega
Senior Principal InstructorPega
Gain greater understanding of the key features, capabilities and benefits of the Customer Decision Hub in this overview course. Learn how components such as Proposition Management, Predictive, Adaptive and Text Analytics are used to create, simulate and analyze real-time Next-Best-Action decision strategies. Get hands-on experience building strategies for real-time interactions as well as simulating and analyzing their results using Pega Visual Business Director.