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June 2-5
MGM Grand
Las Vegas

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Session: Training

Pega Customer Decision Hub Overview

Date and Location

June 3, 2018, 1:30PM - 5:00PM EDT
Premier Ballroom 318


  • Luigi Leo
    Senior Principal Pega Academy Instructor

Learn how using CRM technology to capture the context of each customer interaction enables real-time decisioning across marketing, sales and service. Gain experience combining data-driven analytics to intelligently suggest likely customer behaviors with real-time decisioning that recommends the Next-Best-Action.

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