Session: Training
AI in Customer Service
Date and Location
June 1, 2025, 9:00AM - 12:30PM PDT
Chairman's Ballroom 369
Speaker(s)
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Mariusz GrabowskiPrincipal Product Manager, Customer Service Desktop & Self-ServicePega
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Jason OuimetteDirector, Customer Service VoicePega
Pega Customer Service™ is a premier application that predicts and manages today’s customer journey on a global scale. Be one of the first customers to get hands-on experience with the all new Pega Customer Service™ dynamic desktop. Empower your agents with increased efficiency and productivity in their interactions with your customers.
Course level: beginner, intermediate, advanced
Course is now full. Join the waitlist!