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PegaWorld

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Session: Training

AI in Customer Service

Date and Location

TBD

Speaker(s)

  • Mariusz Grabowski
    Principal Product Manager, Customer Service Desktop & Self-Service
    Pega
  • Jason Ouimette
    Director, Customer Service Voice
    Pega

Pega Customer Service™ is a premier application that predicts and manages today’s customer journey on a global scale. Be one of the first customers to get hands-on experience with the all new Pega Customer Service™ dynamic desktop. Empower your agents with increased efficiency and productivity in their interactions with your customers.

Course level: beginner, intermediate, advanced

 

Course is now full. Join the waitlist!



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