Customer Engagement Meet-Up Berlin

Don't just see innovation potential. Realize it!

  • 22 August, 2019
  • 10:00 AM CEST
  • Berlin, DE

This event is in German only.

Rapid innovation is the DNA of successful digital transformation. Your customers expect an exceptional customer experience – on any channel, at any time. This discipline can only be mastered with user-centric innovations in customer interaction and process automation across different functional areas.

Join our meetup and learn how you can turn true digital transformation and innovation into reality in your business:

  • Get to know the Pega innovation method, with which you can accelerate your innovation cycles significantly - one journey at a time
  • Experience Pega technology as a powerful innovation accelerator for sales, marketing, customer service, and operations
  • Hear best-practice examples of the implementation of innovation from our customers and partners

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“With Pega we come much quicker now in delivering things to the market. Our time to market from IT perspective went from months down to weeks. Which is also something we needed to learn, how it feels when you go with a new functionality very quickly to the market.”

Stephan Fanenbruck Managing Director, W&W Informatik GmbH

Speakers

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Dr. Peter Scherer

Head of BPA, Siemens AG

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Jan Lengfeld

Innovation Lead Berlin, Accenture Digital

As an Innovation Lead for Berlin, Jan Lengfeld mainly advises public sector clients on innovation management and digitization strategy. With 6 years experience at Accenture, his focus is on Innovation Transformation and Agile Ways of Working.

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Frank Wischerhoff

Sales Director Public Sector, Pegasystems

As Sales Director, Frank Wischerhoff leads the public sector sales for Pega in Germany, Austria and Switzerland. After studying electrical engineering and computer science, he worked as a developer for four years before leading business development in Microsoft's Public Sector. Overall, Wischerhoff spent 15 years in senior positions at Microsoft.

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Andreas Manzey

Manager Solutions Consulting DACH, Pegasystems

Within Pegasystems in the DACH region, Andreas Manzey is responsible for Solutions Consulting for the Manufacturing / Automotive sector. He advises clients on innovative topics and presents appropriate solutions with his team.

He has more than 20 years of experience in customer loyalty and digital process automation.

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Maximilian Meyer

Head of Digital HR, University Hospital Bonn

Maximilian Meyer studied Digital Innovation and Business Transformation (M.Sc.) and deals with HR-Analytics in his thesis.

Since November 2018 Meyer is responsible for the development and implementation of digital solutions in the human resources department of the University Hospital Bonn. The goal is to create significant added value for employees and patients with the help of digital transformation. Before that, Meyer worked as an HR analyst and in various IT projects.

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Anna Gleiss

Head of Master Data, Siemens

Agenda

9:30 AM

Registration & Coffee

10:00 AM

Pega Catalyst Method to implement user centric innovations

10:30 AM

Pega technology as innovation accelerator

11:00 AM

Best practices for the implementation of innovation projects

11:30 AM

Customer Success Story: That's how innovation is done today

12:00 PM

Networking with Drinks & Snacks

Location Details

Melia Berlin

Friedrichstraße 103

Berlin, 10117

 

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