Customer Engagement Meetup Basel

Don't just see innovation potential. Realize it!

  • 3 September, 2019
  • 4:00 PM CEST
  • Basel, CH

Rapid innovation is the DNA of successful digital transformation. Your customers expect an exceptional customer experience – on any channel, at any time. This discipline can only be mastered with user-centric innovations in customer interaction and process automation across different functional areas.

Join our meetup and learn how you can turn true digital transformation and innovation into reality in your business:

  • Get to know the Pega innovation method, with which you can accelerate your innovation cycles significantly - one journey at a time
  • Experience Pega technology as a powerful innovation accelerator for sales, marketing, customer service, and operations
  • Hear best-practice examples of the implementation of innovation from our customers and partners

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If you missed the 2018 Customer Engagement Summit in Munich, click on the video link above to watch some of the highlights.

“With Pega we come much quicker now in delivering things to the market. Our time to market from IT perspective went from months down to weeks. Which is also something we needed to learn, how it feels when you go with a new functionality very quickly to the market.”


3:30 PM

Registration & Coffee

4:00 PM

Pega Catalyst Method to implement user centric innovations

4:30 PM

Pega technology as innovation accelerator

5:00 PM

Best practices for the implementation of innovation projects

5:30 PM

Customer Success Story: That's how innovation is done today

6:00 PM

Networking with Drinks & Snacks

Location Details

Sorell Hotel Merian

Rheingasse 2

Basel, 4058


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