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Pega Events

Customer engagement in health insurance and life sciences

  • 22 January, 2019
  • 9:00 AM to 11:30 AM
  • Berlin
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Why do some organisations get digital transformation right the first time, while others are still chasing success in the midst of digital chaos?

Selected practical examples and answers from DAK – Gesundheit, Paul Hartmann AG and others.

DAK - Gesundheit: Transforming a public health insurance tank ship into a digital speed boat

  • A CDO field report: What it means to lead a health insurer into digital transformation
  • Insights on which areas of the business are affected, as well as gained knowledge and lessons learned
  • Role of technology
  • Practical examples from the digital ecosystem of DAK – Gesundheit

Paul Hartmann AG: Modern forms of care in clinics and care facilities for the aging society in the age of digitization

Live Demo: Care Management ootb – out of the box
- Nelli Enns, Geschäftsführerin Greenfield Technology AG

Accenture GmbH: Population Health Management – A case study from the Asia-Pacific region of Accenture ASGR (Austria, Switzerland, Germany, Russia)
- Holger Velte, Accenture GmbH, Associate Director - Pega Practice Lead ASGR


Nelli Enns

Nelli Enns

Geschäftsführerin , Greenfield Technology AG

Holger Velte

Holger Velte

Accenture GmbH, Associate Director - Pega Practice Lead ASGR

Helmut Gerhards

Chief Digital Officer (CDO); Head of IT, Organizational and Infrastructure Management; Executive Board Member, DAK – Gesundheit

Sinanudin Omerhodzic

Senior Vice President Information Technology, Hartmann Group


8:30 AM

Coffee and registration

9:00 AM

Welcome and opening

9:15 AM

Field reports and live demo

11:30 AM


Location Details


Luisenstraße 58/59

Berlin, 10117

Get Directions

About BMC Congress

The Federal Association Managed Care ( with more than 200 members from all areas of the health care system is a leading platform for innovations in healthcare. The BMC Congress on January 22 and 23, 2019 in the Langenbeck-Virchow-Haus in Berlin is under the main theme "Health in a society of longer life". The BMC Congress is known for building a bridge between innovative approaches to health care, international experience, and scientific insights to connect opinion leaders from politics, science, and practice.

For this reason Pega supports the congress as Platinum Sponsor. Within this framework we organize a so-called "satellite symposium" with the title: Customer Engagement in Health Insurance and Life Sciences.

Registration and participation in this Pega Satellite Symposium is free. On the other hand, participation in the overall congress is chargeable. More at

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