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Australian Department of Defence

Equipping Defence for Change

Defence internal processes are proven to run better with Pega. Pega can be aimed at almost any Defence process to provide more efficient, effective and agile processes.

Pega can equip Defence to do more than just handle change. You can master it.

Don’t let outdated systems prevent informed decisions

Address risk management from a position of strength, so you’re always mission ready.

The Intelligent Transformation and Automation of Defence Processes

Pega is the central platform powering a range of exciting new applications for Defence, including Service Connect, the Vetting Transformation Program and the Defence Common Access Card. Another landmark example is PostingConnect, which makes life easier for Defence members and their families by simplifying the posting process. A Defence process reimagined and transformed; powered by Pega.

Driving better, faster outcomes with greater agility

Defence maintains a world-class and highly competent military force. But the very nature of what the ADF is having to do is rapidly changing in a multipolar strategic environment. This demands new degrees of agility to rethink, reinvigorate, react and reinvent.

To pivot, while continuing to get work done at ever increasing speed.

Government Building for Change

True transformation requires leaders who can define a shared vision, inspire teams, and remain a steady force. As you read the success stories in this booklet, know there is a digital leader at the heart of each achievement.

Download the report to learn how you, too, can lead the movement toward outcome-driven modernisation at Defence.

Meet the Pega Team

Paul Mullins

Account Executive, Department of Defence

Rob Bollard, PSM

Industry Principal, Public Sector

Natasha Dubow

Customer Success Manager

Ven Bandaru

Senior Solutions Consultant

Nathan Strong

Regional Director, Consulting

Emma O'Brien

Regional Marketing Manager - Public Sector

George Yacoub

Director, Federal Government

Linda Morris

Director, Tech Training & Enablement Programs - APAC

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