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PegaWorld
June 7-9, 2026 | Las Vegas, NV

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PegaWorld 2026 Agenda
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Session: Client-Led

£2.7B and Counting: Reinventing Debt Management with Pega

Date and Location

June 9, 2026, 1:15PM - 2:00PM PDT
Chairman's Ballroom 355

Speaker(s)

  • Graeme Wilson
    Head of Technology and Change
    Lightroad (SSFSL)
  • Victoria Wilcox
    Debt Operations Director
    Lightroad (SSFSL)

Why crawl when you can run? See how enhanced debt management solutions built on Pega Collections rapidly onboarded clients – from the UK Government to financial services, including regulated collections. Learn how an agile, iterative approach and Pega's powerful AI decisioning capabilities optimize collections and elevate customer experience.

Topics

Customer Engagement Customer Service Digital Transformation Enterprise Agility and Modernization Low-Code Development Operational Excellence Personalized Customer Experiences Predictive AI and Decisioning Robotic Process Automation Workflow Automation

Product areas

Customer Decision Hub Customer Service

Industries

Education Financial Services Government Healthcare Retail

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