Customer Engagement Summit Stockholm

Make better decisions in real time. Get work done faster. Smash organisational silos. That’s what we’re here to help you do. Join us in Stockholm to learn how leading brands are partnering with Pega to drive breakthrough results with AI and intelligent automation.

 21 April, 2020

 8:00 AM - 3:30 PM CET

 Stockholm, SE

Register now

"By implementing Pega, we’re filling the holes in each interaction so we can say to our customers, ‘We know you, we understand you,’ and there’s no gap in their experience."

Suyash Mittal TCS Solution Architect, Elisa

Transform engagement. For real.

What separates winning brands from just-OK brands? Customer experiences. But moving the dial from mediocre to how-is-that-even-possible experiences takes more than great people. It takes great technology.

Join us in Stockholm to hear from experts and global brands who are achieving breakthrough results with AI-driven customer engagement and intelligent automation. Discover how they’ve automated processes, cut costs, and future-proofed their technology investments – and how you can do the same quickly and repeatably – with our unified platform.

Experience industry-leading solutions in action:

Speakers


Steven Van Belleghem Entrepreneur, investor & Author
Tom Libretto

Tom Libretto Chief Marketing Officer, Pegasystems

Agenda

8:00 AM

Registration and coffee
Open Accordion Close Accordion
Speaker:

Magnus Lagerqvist
Sales Director – Nordics, Pegasystems AB

Open Accordion Close Accordion
Speaker:

Tom Libretto
Chief Marketing Officer, Pegasystems

Delivering on the promise of digital transformation demands powerful technology. But it also takes an agile approach to delivery, design thinking, and a team of leaders skilled in bridging the organizational divides that often prohibit real transformation.

In his keynote, Tom will outline a vision of a future-proof architecture for the next phase of digital transformation.

Open Accordion Close Accordion
Speaker:

Steven Van Belleghem
Entrepreneur, investor & Author

10:40 AM

Customer Story
Open Accordion Close Accordion

11:10 AM

Networking Break
Open Accordion Close Accordion
Open Accordion Close Accordion
Speakers:

Christopher Skoglund Larsson & Zeyad Shaya
Solutions Consulting Team, Pegasystems AB

You know that feeling – the one where you’re defeated by technology. Legacy systems and messy architecture prevent you from engaging your customers in exciting new ways. Look, we’ve been there too. We understand. But, fear no more…Pega Infinity to the rescue! By providing you with the superpowers you need to easily build sleek, adaptable apps that morph to the exact needs of your customers at the perfect moment, Pega Infinity has the features that are required to overcome the tech obstacles you face.

Romain will deliver insights into how AI enhances customer engagement. He’ll also demonstrate how digital process automation and Pega Infinity’s new streamlined architecture can empower your citizen developers to build and deploy dream applications, allowing you to serve your customers with empathy and excellence.

Learn how to become a true DX Hero and shape the future of your organization’s success!

12:20 PM

Customer Story
Open Accordion Close Accordion

12:50 PM

Customer Story
Open Accordion Close Accordion
Open Accordion Close Accordion
Speaker:

Magnus Lagerqvist
Sales Director – Nordics, Pegasystems AB

2:00 PM

Lunch & Networking
Open Accordion Close Accordion

Premier EMEA Sponsor

Capgemini

Exhibitor Sponsor

Location Details

Quality Hotel Friends

Råsta Strandväg 1, Solna
169 56, Sweden

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