Stop Listening to Your Heart, Let Workforce Intelligence Guide You

The great wealth of information revealed by Workforce Intelligence (WFI) inspires a prophetic vision of operational efficiencies and competitive advantage. Given the convergence of full stack Digital Process Automation (DPA) ushered in by Pegasystems, there has been positive disruption in the ability to interpret, respond, and measure outcomes. In this session, we will define and discuss Workforce Intelligence and apply interpretations, leading practices, and the methods by which we respond to the data discovered in WFI.