Partner/Principal, Customer & Growth LeaderEY
Executive Director, Global CDH CoE LeaderEY
Brands build loyalty through trust. And they build trust through exceptional experiences. Exceptional experiences begin with exceeding consumers’ expectations through personalized engagement that demonstrates brand promise meeting consumer need. That’s personalization with purpose. Join this session to learn how EY and Pega Customer Decision Hub™ help brands build loyalty throughout the customer journey by delivering personalization with purpose – turning your brand’s engagement into an engine for sustainable growth.