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Session: Sponsor

Inspiring Loyalty Through Personalization With Purpose

Date and Location

June 12, 2023, 2:00PM - 2:45PM PDT
Chairman's Ballroom 369

Speaker(s)

  • Steven Bailey
    Partner/Principal, Customer & Growth Leader
    EY
  • Prasad Krovvidi
    Executive Director, Global CDH CoE Leader
    EY

Brands build loyalty through trust. And they build trust through exceptional experiences. Exceptional experiences begin with exceeding consumers’ expectations through personalized engagement that demonstrates brand promise meeting consumer need. That’s personalization with purpose. Join this session to learn how EY and Pega Customer Decision Hub™ help brands build loyalty throughout the customer journey by delivering personalization with purpose – turning your brand’s engagement into an engine for sustainable growth.



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