
Session: Pega-Led
Vision for Healthcare in an Agentic World
Date and Location
June 2, 2025, 1:15PM - 2:00PM PDT
Chairman's Ballroom 357
Speaker(s)
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Robert ConnelyGlobal Industry Leader, HealthcarePega
Can an agentic world finally deliver on the promise of transforming Healthcare? Imagine a world where a fabric of agents is used to accomplish complex tasks across the lifecycle of members/patients to support goals from guiding and onboarding members, to revolutionizing the call center experience, to streamlining complex processes like pre-authorizations, pending claims, appeals, and post-procedure care. See a vision for how agents can be orchestrated to break down silos and provide a more seamless experience for members.