Session: Sponsor
Transforming Customer Interactions – Insights from Northwestern Mutual's Pega Implementation
Date and Location
June 3, 2025, 11:30AM - 12:15PM PDT
Chairman's Ballroom 369
Speaker(s)
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Prasad KrovvidiPega Insurance LeaderErnst & Young, LLP
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Sheldon ClarkeVice President of EngineeringNorthwestern Mutual
Join us to learn how Northwestern Mutual leveraged Pega’s leading customer service tools to improve efficiency, improve customer interactions and experience, navigate a complex data environment, and integrate disparate applications to create more cohesive processes and foster innovation through the Blueprint tool.