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PegaWorld
June 1-3, 2025 | Las Vegas, NV

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Session: Client-Led

Swift, Citi and JP Morgan discuss how to achieve the G20 goals for payments efficiency

Date and Location

June 3, 2025, 11:30AM - 12:15PM PDT
Premier Ballroom 316

Speaker(s)

  • Ryan White
    Head of Smart Investigate Product
    Pega
  • Nasir Ahmed
    Chief Executive Officer, Americas and UK
    Swift
  • Ted Rothschild
    Executive Director, Payments Industry Issues
    J.P. Morgan
In an era where efficiency and accuracy are paramount, join industry payments leaders from Swift, J.P. Morgan, Citi and Pega as they discuss solutions designed to transform the landscape of payment exceptions and investigations. Discover how Swift's new solutions achieve the G20’s goals of reducing payment friction, enhancing compliance, and driving operational excellence for banks worldwide. Hear Citi and JP Morgan’s perspectives on improving cross border payments efficiency and client service. Pega's agentic applications seamlessly integrate these innovations to provide a unified approach to managing payment exceptions and investigations, ensuring faster resolutions and improved customer satisfaction.


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