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PegaWorld
June 1-3, 2025 | Las Vegas, NV

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Session: Panel

Product Roadmap Q&A: The Future of Pega’s Packaged Applications

Date and Location

June 3, 2025, 3:15PM - 4:00PM PDT
Premier Ballroom 316

Speaker(s)

  • Shoel Perelman
    VP Product, 1:1 Customer Engagement, Decisioning & AI
    Pega
  • Neal Beliveau
    Vice President, Enterprise Applications
    Pega
  • Bill Baggott
    Vice President, Product, Sales Automation, Process Mining and RPA
    Pega
  • Carie Whalen
    Vice President of Solutions Consulting
    Pega
Pega’s applications—Customer Service, Customer Decision Hub, Sales Automation, Process Mining, Robotic Process Automation, and other industry-specific applications—take full advantage of everything AI has to offer. Join this session to hear directly from Pega Product Leadership to learn how these applications are leading the market in Customer Engagement and Customer Service, using AI to optimize organizations’ strategic objectives like revenue growth, customer satisfaction, profitability, and more.


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