
Session: Panel
Product Roadmap Q&A: The Future of Pega’s Packaged Applications
Date and Location
June 3, 2025, 3:15PM - 4:00PM PDT
Premier Ballroom 316
Speaker(s)
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Shoel PerelmanVP Product, 1:1 Customer Engagement, Decisioning & AIPega
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Neal BeliveauVice President, Enterprise ApplicationsPega
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Bill BaggottVice President, Product, Sales Automation, Process Mining and RPAPega
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Carie WhalenVice President of Solutions ConsultingPega
Pega’s applications—Customer Service, Customer Decision Hub, Sales Automation, Process Mining, Robotic Process Automation, and other industry-specific applications—take full advantage of everything AI has to offer. Join this session to hear directly from Pega Product Leadership to learn how these applications are leading the market in Customer Engagement and Customer Service, using AI to optimize organizations’ strategic objectives like revenue growth, customer satisfaction, profitability, and more.