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PegaWorld
June 1-3, 2025 | Las Vegas, NV

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Session: Partner-Led

Improving Healthcare Experiences: Driving Impact Through Increased Scale and Autonomous Optimization

Date and Location

June 2, 2025, 2:15PM - 3:00PM PDT
Chairman's Ballroom 363

Speaker(s)

  • Daniel Reif
    AVP, Consumer Analytics
    CVS Health
  • Rahul Kak
    Vice President of Customer Health and Experience
    CVS Health
  • Christian Davies
    Vice President, Decisioning
    Blend
Discover how CVS Analytics & Business Outcomes Team is using Pega Customer Decision Hub™ and Blend’s AI Services to gain efficiencies and increased scale over their homegrown NBA application to deliver more rapid, autonomous optimization and substantively improve member behavior/experiences. Join us to hear from their executive data science and marketing leaders on how to innovate and transform NBA development and execution.


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