
Session: Training
Gen AI for End Users: Using Coach and Knowledge Buddy
Date and Location
Speaker(s)
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Tom HardySenior Manager, Curriculum Development, Customer Service & Sales AutomationPega
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James CarstairsDirector, Knowledge ManagementPega
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Pratik DasManager, Customer Service Desktop & Self-ServicePega
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Andrew SzaboSales Automation Director, Product ManagementPega
Elevate your enterprise operations by empowering every team member to become a top performer with the Pega Platform™, featuring AI-powered contextual guidance. Join this session to learn how Pega GenAI Coach™ seamlessly integrates your best business practices and comprehensive workflow context with generative AI, delivering unparalleled efficiency gains across your entire organization. Discover how you can harness your enterprise's collective knowledge with Pega GenAI™. Pega Knowledge Buddy™ instantly connects your employees with the information they need, enhancing productivity and accelerating outcomes across all business functions.
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