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Session: Training

The Essential Pega Customer Decision Hub Foundation

Date and Location

June 11, 2023, 9:00AM - 12:30PM PDT
Chairman's Ballroom 365


  • Miki Muzsi
    Senior Manager, Curriculum Development

Learn about all the business problems Pega Customer Decision Hub™ can solve and discover how Pega's omni-channel AI delivers the right action during every customer interaction.

See how you can reduce design time while achieving your business goals by automatically creating strategies that adhere to best practices. Then you’ll learn how to use Next-Best-Action Designer to deliver the next best action – a decisioning approach that makes customer interactions more relevant for the customer and more valuable to the business.

Beginner course. Watch this video to get a sneak peek into this course.

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