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Session: Keynote

Citi: Driving Omni-channel, Customer-centric Experiences with Decision Science

Date and Location

June 12, 2023, 10:30AM - 11:00AM PDT
Grand Garden Arena


  • Dr. Promiti Dutta
    Head of Analytics Technology & Innovation, U.S. Personal Bank

For a bank that was founded more than 200 years ago, Citi sets the standard for digital-first client services. Join Promiti Dutta, Citi’s Head of Analytics Technology & Innovation, to hear how one of our first and oldest clients is using Pega’s latest technology to deliver on its mission of being a trusted Financial Services partner. Get the details on how decision science enables faster, deeper, wider data-driven insights to achieve superior decisions and outcomes.

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