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Session: Keynote

What’s Next? 5 Tech Trends Shaping the Future

Date and Location



  • Don Schuerman
    CTO and Vice President, Product Strategy & Marketing
  • Jo Allen
    Client Ambassador, 1:1 Customer Engagement
  • Krishna Potluri
    Director, Case Management
  • Agnese Arenaccio
    UX Designer

Time marches on. And technology is evolving faster now than ever before. Add unexpected global events, new commercial pressures, and changing consumer dynamics to the mix and it all adds up to massive transformation in the way we work and live. But what does it mean for the future? In this live session, join Pega CTO, Don Schuerman, and guest experts from the Pega team as they talk about five distinct technology trends – hyperautomation, distributed cloud, AI governance, extended edge, and extended reality – and how leading enterprises are utilizing them to prepare for tomorrow. Engage in the live chat for a chance to question Don and his guests on how these trends can help you get equipped for the future.


Customer Engagement

Product areas




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