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Customer Engagement Forum Minneapolis

Making digital transformation real.

  • May 7, 2019
  • 5:30 PM CDT
  • Minneapolis, MN
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Why do some organizations get digital transformation right the first time, while others are still chasing success in the midst of digital chaos? 

Find out at our Customer Engagement Forum, where thought leaders and industry peers will show you how to cut through the hype and deliver real results.

Join us on May 7th to:

  • Learn which well-intentioned mistakes most companies make – and how to avoid them
  • See how to deliver flawless customer experiences with AI, whilst still staying in control
  • Test-drive powerful technology that lets you engage without limits, automate from end to end, and more

Don’t miss exclusive networking opportunities, real-life success stories and demos to create your path to digital transformation.  Register now!

Location Details


105 S 5th St

Minneapolis, MN 55403

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Baruch Sachs

Baruch Sachs

In his first job as a technical writer, Baruch Sachs found himself designing better and simpler UI just so that he could write less. For the next 18 years he developed a wide range of skills what it means to innovate in the enterprise space and create real transformation, digital or otherwise. He has successfully led efforts to improve the customer experience across various industries. He built and currently leads the Client Innovation organization globally at Pega, pushing for a sweeping transformation of how innovation can happen in the Enterprise space. As a hands-on leader and ultimately a consultant, he has designed and guided dozens of large organizations how to build an innovation culture and has seen firsthand the opportunities and challenges that come along with it. He still enjoys writing less, and designing more.

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