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Pega Events

Customer Engagement Forum Chicago

Making digital transformation real.

  • May 15, 2019
  • 5:30 PM CDT
  • Chicago, IL
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Why do some organizations get digital transformation right the first time, while others are still chasing success in the midst of digital chaos? 

Find out at our Customer Engagement Forum, where thought leaders and industry peers will show you how to cut through the hype and deliver real results.

Join us on May 15 to:

  • Learn which well-intentioned mistakes most companies make – and how to avoid them
  • See how to deliver flawless customer experiences with AI, whilst still staying in control
  • Test-drive powerful technology that lets you engage without limits, automate from end to end, and more


Thomas Harrington

Senior Director, Industry Principal, Insurance, Pegasystems

In his role as Senior Director and Industry Principal for Insurance at Pega, Thomas Harrington works with leading organizations to drive performance, customer experience, and revenue growth through digital transformation. Tom supports Pega's global strategy for the insurance market and has more than 20 years of insurance industry experience. Prior to joining Pega, Tom led product development, distribution strategy, and technology initiatives at Liberty Mutual and was a commercial lines insurance broker at Aon.

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Location Details

Swift & Sons

1000 W Fulton Market

Chicago, IL 60607

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