Session: Client-Led
From Legacy to Leadership: Zurich North America’s Journey to Scalable, Smart Insurance Operations
Date and Location
June 8, 2026, 1:15PM - 2:00PM PDT
Chairman's Ballroom 365
Speaker(s)
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Amy DeLamoreauxAssistant Vice PresidentZurich
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Soo ChoiVP Strategic OperationsZurich
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Pravin JeyamanohardevadasVP- Program DirectorZurich
Join Zurich North America as we share our journey toward transforming the complex world of domestic, multinational and reinsurance operations. ZNA has made bold strides in automating workflows that span commercial insurance programs—connecting legacy systems with modern, intelligent platforms to deliver speed, transparency, and resilience. At the heart our Pega implementation is our commitment to simplifying the intricate, embracing automation, and accelerating our transformation timelines.