PegaWorld 2019 agenda

You don’t have to choose between flawless experiences and streamlined processes. At PegaWorld, you’ll hear from both CX leaders and automation experts – and get the insights you need for real digital transformation.

Sunday, June 2

7:30 AM – 9:30 PM
Registration open
9:00 AM – 5:00 PM
Hands-on training classes
2:00 PM – 4:00 PM
Partner training
4:30 PM – 6:00 PM
Industry Networking Receptions
7:00 PM – 9:30 PM
Welcome Reception

Monday, June 3

6:30 AM – 7:30 PM
Registration open
7:00 AM – 8:15 AM
Breakfast
8:30 AM – 11:00 AM
Keynotes
11:00 AM - 6:30 PM
Tech Pavilion open
11:45 AM - 12:30 PM
Sessions
12:00 PM - 2:00 PM
Lunch
1:30 PM - 2:15 PM
Sessions
2:30 PM - 3:15 PM
Sessions
3:30 PM - 4:15 PM
Sessions
4:30 PM - 6:30 PM
Cocktail Reception in Tech Pavilion
7:00 PM - 10:00 PM
Evening event

Tuesday, June 4

6:30 AM – 7:00 PM
Registration open
7:30 AM – 8:45 AM
Breakfast
9:00 AM – 11:00 AM
Keynotes
11:00 AM - 7:00 PM
Tech Pavilion open
11:45 AM - 12:30 PM
Sessions
12:00 PM - 2:00 PM
Lunch
1:30 PM - 2:15 PM
Sessions
2:30 PM - 3:15 PM
Sessions
3:30 PM - 4:15 PM
Sessions
4:30 PM - 7:00 PM
Closing Reception in Tech Pavilion

Wednesday, June 5

Developer Day*
7:00 AM – 10:00 AM
Registration open
7:30 AM - 8:30 AM
Breakfast
8:30 AM - 11:45 AM
Workshops
11:45 AM - 1:00 PM
Developer Lunch
1:00 PM - 2:00 PM
Developer Day: Ask Me Anything (AMA)
2:00 PM - 3:30 PM
Developer Day: Challenge
3:00 PM - 4:30 PM
Developer Day: Networking Social
*Developer Day is an additional $300
Showing 11 result(s) for Insurance. (Clear filters)
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Customer Case Study

Sun Life Financial: ROI and change management within digital process automation journey

Monday, June 3, 2019 • Premier Ballroom 315

Sun Life Financial has begun their digital process automation journey using Pega capabilities. Every company wants to drive top-line growth through superior customer engagement and bottom-line savings, but how do you recognize...

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Customer Case Study

Pragmatic Digital Transformation on a Shoestring Budget in just 12 Weeks

Monday, June 3, 2019 • Premier Ballroom 315 Mon

Unum operations were at a critical point - processes to issue policies were being managed in an entirely manual way, using Outlook and SharePoint to manage work intake and completion. Using Intelligent...

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Customer Case Study

Achmea: How to win your customers' hearts using AI with personalized journeys across all your channels

Monday, June 3, 2019 • Chairman's Ballroom 357 Mon

At Achmea, our goal is to deliver the most personal and relevant customer experience in the world at every touchpoint, across all our brands. We put customers first in our personalization platform...

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Customer Case Study

How Pega is powering business transformation at CNO Financial Group

Tuesday, June 4, 2019 • Premier Ballroom 319 Tues

CNO Financial Group is on a journey to implement Pega Customer Service for Insurance, Sales Automaton for Insurance, and the Pega Foundation to improve processes, enhance integration, and retire legacy platforms. Learn...

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Customer Case Study

Simplifying and Modernising our Business with Pega

Tuesday, June 4, 2019 • Premier Ballroom 319 Tues

Aegon have been on journey since 2011 to modernise and simply their business. Their approach to making improvements is to seek the opportunities that balance the needs of their key stakeholders, their...

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Customer Case Study

VIVAT Insurances: Transforming from a traditional to a digital, customer centric, future-proofed Insurer

Monday, June 3, 2019 • Premier Ballroom 315 Mon

VIVAT is on a journey to transform its entire multi-line and multi-label insurance business into a state of the art digital insurer. With the Pega capabilities in its front and back office,...

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Customer Case Study

Unipol's innovative omnichannel gift card product disrupts Italian insurance in <2 months. Only achievable through Pega!

Tuesday, June 4, 2019 • Chairman's Ballroom 355 Tues

In under two months Italy’s largest insurer developed a new type of Pet Insurance policy for Veterinary expenses, based on a pre-paid gift card sold in Pharmacies. Unipol’s agile ability to massively...

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Industry Networking Receptions

Insurance Reception

DATE TBD

Join us and industry colleagues from around the globe to mix, mingle and kick off PegaWorld 2019 in style. Network with your peers, enjoy cocktails and gain insights into our industry focus...