PegaWorld 2019 agenda

You don’t have to choose between flawless experiences and streamlined processes. At PegaWorld, you’ll hear from both CX leaders and automation experts – and get the insights you need for real digital transformation.

Sunday, June 2

7:30 AM – 9:30 PM
Registration open
9:00 AM – 5:00 PM
Hands-on training classes
2:00 PM – 4:00 PM
Partner training
4:30 PM – 6:00 PM
Industry Networking Receptions
7:00 PM – 9:30 PM
Welcome Reception

Monday, June 3

6:30 AM – 7:30 PM
Registration open
7:00 AM – 8:15 AM
Breakfast
8:30 AM – 11:00 AM
Keynotes
11:00 AM - 6:30 PM
Tech Pavilion open
11:45 AM - 12:30 PM
Sessions
12:00 PM - 2:00 PM
Lunch
1:30 PM - 2:15 PM
Sessions
2:30 PM - 3:15 PM
Sessions
3:30 PM - 4:15 PM
Sessions
4:30 PM - 6:30 PM
Cocktail Reception in Tech Pavilion
7:00 PM - 10:00 PM
Evening event

Tuesday, June 4

6:30 AM – 7:00 PM
Registration open
7:30 AM – 8:45 AM
Breakfast
9:00 AM – 11:00 AM
Keynotes
11:00 AM - 7:00 PM
Tech Pavilion open
11:45 AM - 12:30 PM
Sessions
12:00 PM - 2:00 PM
Lunch
1:30 PM - 2:15 PM
Sessions
2:30 PM - 3:15 PM
Sessions
3:30 PM - 4:15 PM
Sessions
4:30 PM - 7:00 PM
Closing Reception in Tech Pavilion

Wednesday, June 5

Developer Day*
7:00 AM – 10:00 AM
Registration open
7:30 AM - 8:30 AM
Breakfast
8:30 AM - 11:45 AM
Workshops
11:45 AM - 1:00 PM
Developer Lunch
1:00 PM - 2:00 PM
Developer Day: Ask Me Anything (AMA)
2:00 PM - 3:30 PM
Developer Day: Challenge
3:00 PM - 4:30 PM
Developer Day: Networking Social
*Developer Day is an additional $300
Showing 26 result(s) for Agile. (Clear filters)
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Customer Case Study

Innovation@Scale - Highmark's framework for de-risking innovation, building great products and transforming healthcare

Tuesday, June 4, 2019 • Chairman's Ballroom 359 Tues

Highmark Health Solutions sponsored a Pega Catalyst engagement for three months that explored different ways to digitally transform their end-to-end innovation and software delivery operating model. Together HMHS and the Pega Catalyst...

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Customer Case Study

Sun Life Financial: ROI and change management within digital process automation journey

Monday, June 3, 2019 • Premier Ballroom 315 Mon

Sun Life Financial has begun their digital process automation journey using Pega capabilities. Every company wants to drive top-line growth through superior customer engagement and bottom-line savings, but how do you recognize...

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Customer Case Study

Pragmatic Digital Transformation on a Shoestring Budget in just 12 Weeks

Monday, June 3, 2019 • Premier Ballroom 315 Mon

Unum operations were at a critical point - processes to issue policies were being managed in an entirely manual way, using Outlook and SharePoint to manage work intake and completion. Using Intelligent...

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Customer Case Study

Optum's solution to simplify license and certification for medical professionals

Tuesday, June 4, 2019 • Chairman's Ballroom 361 Tues

In an industry impacted by mega-mergers and convergence, Optum recognized the necessity to adapt to the changing landscape by creating a comprehensive license and certification tracking program for medical professionals. The Optum...

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Customer Case Study

Digital Transformation at Scale - Liberty Global explains how they are Transforming in multiple regions at the same time

Monday, June 3, 2019 • Premier Ballroom 315 Mon

Two years ago Liberty Global (LG) began an ambitious program to digitally transform its operations in a turbulent market with a rapidly changing regulatory landscape - across 12 different countries and 5...

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Customer Case Study

Optus - Increasing Customer Satisfaction whilst Reducing Cost to Serve with Digital Case Management

Tuesday, June 4, 2019 • Premier Ballroom 317 Tues

When challenged to go live with a project in 90 days most development teams would panic - not the new agile squad at Optus, known as “On The Case”! They have Pega...

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Customer Case Study

Achmea: How to win your customers' hearts using AI with personalized journeys across all your channels

Monday, June 3, 2019 • Chairman's Ballroom 357 Mon

At Achmea, our goal is to deliver the most personal and relevant customer experience in the world at every touchpoint, across all our brands. We put customers first in our personalization platform...

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Customer Case Study

Simplifying and Modernising our Business with Pega

Tuesday, June 4, 2019 • Premier Ballroom 319 Tues

Aegon have been on journey since 2011 to modernise and simply their business. Their approach to making improvements is to seek the opportunities that balance the needs of their key stakeholders, their...