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Make every service interaction count

With so few touchpoints, every policyholder interaction matters. If your customer service isn’t great, you risk losing them. Get it right with service that builds trust and delivers results.

To stay ahead, leading insurers are tackling:


In our eBook, you’ll read about how leading insurers are solving these complex challenges. Learn how:

  • Aegon reduced customer transaction processing times by 50–60%
  • MIB deployed a customer service solution to improve customer satisfaction and engagement in only 3 weeks
  • Achmea improved policy conversions in the contact centre by 41%

Great service is frictionless

Customer service software connects experiences across channels for contextual, streamlined experiences.

Watch the video

Simplify service with Pega

From policyholders to employees to your bottom line, groundbreaking insurance customer service software benefits everyone.

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