PegaWorld 2018: Innovating For Tomorrow (Video)
Leading transformation and preparing for the future requires two things: the right tools and the right people. When Julia Davis joined Aflac nearly five years ago, she saw an opportunity to position Aflac for success tomorrow by automating work today. Beyond transforming Aflac’s systems, Julia changed the internal perception of IT from an order-taker to a consultative business partner. By simplifying and streamlining processes, she was able to create opportunities for employees to learn new skills and transition Aflac into the “workforce of tomorrow.” But she didn’t stop there. Julia created strategic partnerships with leading universities in her community to build the team that will be the future of IT at Aflac.