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Session: Meet Up
Insurance Industry Meet Up – Customer Service
Date and Location
June 4, 2018, 12:30PM - 2:30PM EDT
North Pavilion
Speaker(s)
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Kate FowlerDirector, Industry PrincipalPegasystems
Digital Insurance 2.0 is evolving, with incorporation of digital technologies and new products and services. Today’s customer expectations around their experiences also come from unexpected places, like Dominos and Netflix, creating an environment of liquid expectations. Sound interesting? Please join Pega’s Kate Fowler for lunch and moderated discussion in the main dining hall.