June 2-5
MGM Grand
Las Vegas

- Log in or sign up to set up user profile.
- Log in or sign up to set up personalized notifications.

- Pega.com
  
  Explore solutions, events, and customers
  
  PegaWorld iNspire
  
  Register for our flagship event
  
  Partners
  
  Discover program benefits and enablement resources
  
  Marketplace
  
  Extend Pega with components and apps
  
  My Pega
  
  Manage your organization's relationship with Pega
  
  Pega Community
  
  Drive success with centralized content and resources
  
  Documentation
  
  Find product guides and reference docs
  
  Academy
  
  Complete missions, earn badges, and stay current
  
  Pega Constellation Design System
  
  Browse library of UI/UX templates, patterns, and components
  
  Careers
  
  Pega Support

Replays

PegaWorld 2018 Replays

Session: Developer Day

Developer Day Track: AI & CRM: Workshop 1

Date and Location

June 6, 2018, 8:30AM - 10:00AM EDT

Grand Ballroom 123

Speaker(s)

Andrew LeClair

Product Marketing Manager

Pegasystems
Marco Looy

Director, Decision Management Enablement

Pegasystems

This workshop will explore how a customer Next-Best-Action strategy is designed and implemented within the Pega Customer Decision Hub.

Topics

AI and Decisioning

Product areas

Customer Decision Hub

Marketing

Industries

Cross-Industry