Rabobank: Revolutionizing Customer Experience with Low Code and AI
Date and Location
June 13, 2023, 12:40PM - 1:00PM
Grand Garden Arena
Dorkas KoenenChief Marketing Officer & Executive Vice PresidentRabobank
“Surprise” and “delight” – words customers don’t always associate with banking – are Rabobank’s modus operandi. Rabobank’s one-to-one, personalized approach to banking relies on Pega Customer Decision Hub™ to help the bank really know its customers – and present them the right offer at just the right moment. Join Dorkas Koenen, Rabobank’s Chief Marketing Officer, for an insider’s look at how Rabobank empowers employees to build valuable, personalized customer relationships using low code and AI.