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PegaWorld iNspire
June 11-13, 2023
Las Vegas

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Session: Keynote

Rabobank: Revolutionizing Customer Experience with Low Code and AI

Date and Location

June 13, 2023, 12:40PM - 1:00PM
Grand Garden Arena


  • Dorkas Koenen
    Chief Marketing Officer & Executive Vice President

“Surprise” and “delight” – words customers don’t always associate with banking – are Rabobank’s modus operandi. Rabobank’s one-to-one, personalized approach to banking relies on Pega Customer Decision Hub™ to help the bank really know its customers – and present them the right offer at just the right moment. Join Dorkas Koenen, Rabobank’s Chief Marketing Officer, for an insider’s look at how Rabobank empowers employees to build valuable, personalized customer relationships using low code and AI.