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Session: Client-Led

Pega AI-powered Transformation: NTT East's Next-level Automation

Date and Location

June 10, 2024, 2:15PM - 3:00PM PDT
Chairman's Ballroom 355


  • Yukimasa Mimura
    Manager - Digital Transformation Headquarters, Digital Innovation Department, NTT East
  • Yudai Komaya
    Digital Innovation

NTT Group is one of the world’s largest telecommunications companies. After great success streamlining and automating back-office operations, NTT East has extended the use of Pega Cloud® as its strategic DX platform to enable transformation for more workflows. NTT East has started a new project to utilize Pega AI and is taking on the challenge of improving operations to the next level. Join this session to learn how NTT East is using Pega AI to automate the business process.

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