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Session: Pega-Led

Microjourneys: Pega Best Practice to Transition from Customer Journey to Agile Delivery

Date and Location

June 11, 2024, 3:15PM - 4:00PM PDT
Chairman's Ballroom 355

Speaker(s)

  • Tom Nedwek
    Principal Business Architect
    Pega

Understanding your customers’ journeys doesn’t guarantee that you’ll successfully provide the right solution. Learn how Microjourneys® help you bridge the gap between comprehending those customer journeys and delivering value quickly. Microjourneys can become your value-delivery superpower. They not only help you focus on your customer as you design your solution; they can also serve as an organizing force – the hub around which elaboration, delivery, testing, and even deployment turn.



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