Session: Pega-Led
Microjourneys: Pega Best Practice to Transition from Customer Journey to Agile Delivery
Date and Location
June 11, 2024, 3:15PM - 4:00PM PDT
Chairman's Ballroom 355
Speaker(s)
-
Tom NedwekPrincipal Business ArchitectPega
Understanding your customers’ journeys doesn’t guarantee that you’ll successfully provide the right solution. Learn how Microjourneys® help you bridge the gap between comprehending those customer journeys and delivering value quickly. Microjourneys can become your value-delivery superpower. They not only help you focus on your customer as you design your solution; they can also serve as an organizing force – the hub around which elaboration, delivery, testing, and even deployment turn.